Delivery & Returns

Royal Mail used for all deliveries and includes delivery tracking as a minimum.

Orders placed before 2pm will be dispatched the same day.

Delivery costs £0.99 for single smaller items, larger and multiple items will be £2.99. Delivery costs will be shown in your basket.

Royal Mail Tracked 24 delivery upgrade available at the checkout.

Courier Delivery Notice

Delivery times can vary according to the postcode.

Royal Mail standard terms and conditions apply to all deliveries.

Parcels will usually reach the recipient within 1-3 working days depending on the service chosen however these are not guaranteed. Tracking numbers will be provided on all orders.

Delivery to remote areas such as the Highlands, Islands of Scotland, Isle of Man or Isle of Wight may take up to 7 working days.

International deliveries are limited to 2kg per parcel. Delivery time frame dependant on destination.

Please refer to Royal Mail website for further details.

Payments

Currently Training Fuels Ltd accepts payment through Paypal and World Pay. Consequently, no financial information of our customers is held directly by the company.

Returns

If you are unhappy with your purchase for any reason, you can return it for a full refund (minus shipping cost) assuming the item(s) remains in new condition, unopened, with all the original packaging. Simply return the item within 14 days of purchase for a refund minus the original shipping cost. The shipping charge will also be refunded in the event of an incorrect item being shipped to the customer.

If an order is returned as a result of customer error (failure to take delivery of the order or arrange a collection/redelivery) then a re-shipping fee will be applicable. This is due to the cost of re-packing, and re-shipping that item. A refund of the item minus our shipping costs can be provided as an alternative.